Recent Posts

How To Stay Safe During Storm Season

10/1/2021 (Permalink)

Storm Safety Storm Safety

Every year hundreds of folks are injured due to fallen trees and debris from storms Know your surroundings for the safety to you and your family. There are many types of storms from flash floods and thunder storms to blizzards and hale storms. All capable of causing physical damage to you and your home. With summer coming to a close and Fall and Winter around the corner, here are some tips to follow to keep us all safe.

  • Discuss storm safety and lightning safety with all members of your household
  • Pick a safe place in your home for household members to gather during a storm This should be away from windows, skylights and glass doors that could be broken by strong winds or hail.
  • Make a list of items to bring inside in the event of a severe thunderstorm such as lawn chairs, garden tools, toys and lawn ornaments.
  • Make trees and shrubbery more wind resistant by keeping them trimmed and removing damaged branches, tie larger ones up with burlap if needed.
  • Protect your animals by ensuring that any outside buildings that house them are protected in the same way as your home
  • Get trained in first aid and CPR and learn how to respond to emergencies
  • Put together an first aid kit and emergency equipment and let everyone know where it's located in your home
  • Set a meeting place outside if you are forced to leave your home in case of emergency

What makes us different from the rest

1/18/2021 (Permalink)

cleaning in process With every saved home, every business that reopens, and every satisfied customer, the track record of excellence continues to grow

When you experience a disaster in your home or workplace, you want a leader in the industry to help care for your property. What makes  SERVPRO of Chelmsford/Westford or SERVPRO of Billerica/Tewksbury different?

  • In over 1,700 franchises, there are more than 10,000 employees to call on when disaster strikes. 
  • We are an IICRC trained company that meets and exceeds industry standards
  • With the support of many other franchises, and a training system in place, there is over 40 years of experience for us to rely on to help return your home or business to preloss condition
  • SERVPRO continues to grow the resources as technology grows to provide the best possible service.

Knowing you have someone with training, support, and the proper resources to handle the damage where you spend most of your time takes stress off your mind. While we hope you never have to suffer a disaster, we are here to help!

 Please visit our website to learn more about what we can do for you! You can reach us anytime at 978-256-4225

We are experienced with Commercial Property damage

1/12/2021 (Permalink)

preparation for damage cleanup When that is all said and done, we can help finish the job with a remodel, truly to make it "Like it never even happened."

Your SERVPRO of Chelmsford/Westford or SERVPRO of Billerica/Tewksbury team doesn’t just stop at residential homes. We also have the capacity to handle any size commercial jobs as well. Whether this a multi-family, a school, or thirty story building, we are ready for the water or fire damage that creates havoc in your life! When that is all said and done, we can help finish the job with a remodel, truly to make it "Like it never even happened."

In the past, we were called to a huge water loss at a school, a wellness center, and more commercial buildings in Chelmsford, MA.  We understand that disasters like this are stressful; therefore, we are always ready to go!

Do not hesitate to call us 24 hours a day 7 days a week. We are there for you and to help put your mind at ease.  Call SERVPRO Chelmsford/Westford or SERVPRO of Billerica/Tewksbury today! 

If your commercial building has recently had a water loss do hesitate to call us now! 978-256-4225

Storm Damage Shouldn’t Stop You!

1/6/2021 (Permalink)

damage in a home from a storm When your home has been affected by storm damage, the faster you call, the less for potential secondary damage.

SERVPRO of Chelmsford/Westford or SERVPRO of Billerica/Tewksbury Specialize in storm damage restoration for your home and business.  Our crews are highly trained to handle this disaster and we use equipment that is made to specifically restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated in your area, we can respond quicker with the right resources, right training, and the compassion to help you through this stressful time, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Ashby, Townsend, Pepperell, Shirley, Ayer, Tyngsborough, Chelmsford, Billerica, N Billerica Westford, Tewksbury, Dunstable, and Groton, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Curious what we can do for you after you have experienced storm damage? Visit our website to learn more. 

Call Us Today – We’re Ready To Help (978) 256-4225

Worried about your Office space after Covid 19 exposure? We are here to help 24/7.

1/4/2021 (Permalink)

servpro discussing cleaning procedure with client We are here to give you peace of mind and make sure your employees are safe and healthy at work.

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning, it’s a higher standard of clean. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. With over 50 years of expertise, SERVPRO professionals are trained and experienced in biohazard decontamination and cleanups- always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. Give SERVPRO Chelmsford/Westford or Billerica/Tewksbury a call today to discuss a thorough cleaning.

The folks at SERVPRO want your and employees to stay safe and healthy and minimal interruption to your business. If you need proper cleaning during these unprecedented times whether residential or commercial, call your trusted, certified cleaning crew at SERVPRO (978) 256-4225.

Cleaning up water damage in basements

1/4/2021 (Permalink)

Cleaning up water damage in a basement Cleaning a water damage event in a basement.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are several reasons why your basement could flood, including:

A blocked or failed sewer lateral pipe
Heavy rain causes surface water to pool around your home
Storm sewer backup
Sanitary sewer backup
Foundation drainage failure
Water supply-line break or hot-water tank failure
And many more
Have Questions about Basement Flooding?

Call SERVPRO of Chelmsford/Westford or SERVPRO of Billerica/Tewksbury– (978) 256-4225

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Chelmsford/Westford and Billerica/Tewksbury and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week
We’re a Preferred Vendor to many National Insurance Companies
We Bill The Insurance Directly – One Less Thing For You To Worry About
Our Technicians are Highly-Trained in Water Restoration Techniques
We use s500 IICRC Restoration Standards
Advanced Inspection and Extraction Equipment
Basement Flooded? Call Us Today – We’re Ready To Help (978) 256-4225

Staying safe after a fire damage event

12/31/2020 (Permalink)

Crew cleaning up after fire damage Fire clean up professionals

SERVPRO tips for after a fire: Fire Damage Tips

After any fire damage situation, your primary focus should be safety:

-Is it safe to stay in the house?
-Electrical and "slip and fall" hazards are some of the most prevalent concerns.
-Only do activities that are safe for you to perform.
-Wet materials can be VERY heavy. Be careful!

What to Do After A Fire

-Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
-Keep hands clean so as not to further soil upholstery, walls and woodwork.
-Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
-If electricity is off, empty freezer and refrigerator and prop doors open.
-Clean and protect chrome with light coating of petroleum jelly or oil.
-Wash houseplants on both sides of leaves.
-Change HVAC filter.
-Tape double layers of cheesecloth over air registers.


What NOT to Do After A Fire
-Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting SERVPRO of Chelmsford/Westford or SERVPRO of Billerica/Tewksbury- Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
-Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
-Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
-Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Have A Fire or Smoke Damage Emergency?”
Call us right away at 978-256-4225. 

One stop shop when faced with damage and destruction.

12/30/2020 (Permalink)

remodeled kitchen Remodeled floors, walls, ceiling and trim after a large water damage event

We mean it when we say that our goal is to leave every loss like it never happened. In this case what started as a water loss was finished even better than before with new floors, walls, and trim. When it comes to damage in your home or business, we are there every step of the way!

SERVPRO Chelmsford/Westford or Billerica/Tewksbury specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We have you covered when a storm damages your home or business

12/29/2020 (Permalink)

damaged roof from a storm Storm Damaged Roof

SERVPRO of Chelmsford/Westford or Billerica/Tewksbury specialize in storm and flood damage restoration. Our crews are highly trained, and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Ashby, Townsend, Pepperell, Shirley, Ayer, Tyngsborough, Billerica, North Billerica, Chelmsford, Westford, Dunstable, Tewksbury and Groton, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (978) 256-4225

When disaster strikes our highly trained restoration specialists will get your home back to normal

12/28/2020 (Permalink)

before and after water damage restoration Reconstruction after a water damage event

SERVPRO of Chelmsford /Westford and Billerica/Tewksbury are IICRC firms. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up to date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Chelmsford/Westford and Billerica/Tewksbury

Chelmsford/Westford or Billerica/Tewksbury specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.